New York State Telecommunications 
                   Association Events

Residential WiFi Installation & Troubleshooting

  • 16 Jun 2020
  • 8:00 AM
  • 17 Jun 2020
  • 4:00 PM
  • INOC Conference Room, 4 Tower Place 2nd Floor, Albany, NY 12203


  • This Training will be billed back to Attendees. We anticipate the cost to be approximately $1,000.00 depending upon class size.

Registration is closed
Residential WiFi Installation & Troubleshooting


Course Outline

Module 1: WiFi Technology Fundamentals

a. The Wireless Network industry

b. Wireless terminology

c. IEEE 802.11 family of (WiFi) standards

d. IEEE 802.11a, 802.11b, 802.11g, 802.11n, 802.11ac

e. The basics of radio / wireless

f. More WiFi jargon ...

Module 2: Common WiFi-Related Challenges for Service Providers

a. Coverage Area

b. Interference

c. Multiple Devices

d. WiFi Extenders

e. Installing a mesh WiFi system with multiple AP's (i.e. Ubiquiti Network UNFI product, and more)

Module 3: Typical WiFi Problems Found in the Residential Environment

a. Slow Internet speeds in certain rooms

b. Slow Internet speeds everywhere

c. Wi-Fi doesn’t reach certain rooms at all

d. A particular device can’t connect to the network

e. Connections drop at random times

f. Wi-Fi network disappears entirely

g. The network connects, but there’s no internet access

h. Router crashes regularly

i. Can’t remember the wireless password

Module 4: Installation, Configuration and Troubleshooting of Residential Networks

a. Internet

b. Web-Enabled TVs/HDTVs

c. Phones, Tablets, Gaming Devices, etc.

c. Router Port-Forwarding Applications & Settings

d. Troubleshooting

Module 5: Question and Answer Session

BTS always provides equipment to have a very successful Hands-On course. BTS also

encourages all attendees to bring their own equipment to the course. This will provide

attendees the opportunity to incorporate their own gear into the labs and gain valuable training

using their specific equipment.

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