Residential WiFi Installation & Troubleshooting
Agenda
Course Outline
Module 1: WiFi Technology Fundamentals
a. The Wireless Network industry
b. Wireless terminology
c. IEEE 802.11 family of (WiFi) standards
d. IEEE 802.11a, 802.11b, 802.11g, 802.11n, 802.11ac
e. The basics of radio / wireless
f. More WiFi jargon ...
Module 2: Common WiFi-Related Challenges for Service Providers
a. Coverage Area
b. Interference
c. Multiple Devices
d. WiFi Extenders
e. Installing a mesh WiFi system with multiple AP's (i.e. Ubiquiti Network UNFI product, and more)
Module 3: Typical WiFi Problems Found in the Residential Environment
a. Slow Internet speeds in certain rooms
b. Slow Internet speeds everywhere
c. Wi-Fi doesn’t reach certain rooms at all
d. A particular device can’t connect to the network
e. Connections drop at random times
f. Wi-Fi network disappears entirely
g. The network connects, but there’s no internet access
h. Router crashes regularly
i. Can’t remember the wireless password
Module 4: Installation, Configuration and Troubleshooting of Residential Networks
a. Internet
b. Web-Enabled TVs/HDTVs
c. Phones, Tablets, Gaming Devices, etc.
c. Router Port-Forwarding Applications & Settings
d. Troubleshooting
Module 5: Question and Answer Session
BTS always provides equipment to have a very successful Hands-On course. BTS also
encourages all attendees to bring their own equipment to the course. This will provide
attendees the opportunity to incorporate their own gear into the labs and gain valuable training
using their specific equipment.